Cystomer Relationship Managment Training
Succinct Solutions is delighted to announce a great opportunity of a training course to learn how to get the best use out of a good Customer Relationship Management (CRM) process to Increase your sales and Grow your business through Referrals. CRM is about maintaining relationships with your customers so that they stay loyal, work for your business and act as your very own sales team.
This practical training workshop will give you clear direction on how it can improve your sales and marketing of your products, as well as increase turnover and support your marketing plan. We will help you understand this vital process that every business needs to implement and maintain. As a result you will understand how to: -
- Increase your sales
- Increase your referral rate
- Increase your customer loyalty
- Reduce the time to market for new products and services
- Highlight opportunities for improvement
- Increase your turnover
This half day course will focus on your business and the highly experienced trainer will take you through the steps that the most successful businesses use to get the most out of their customers. You will take your company through the tools and techniques to Maximise the return from your customer database while Increase your value to the customer and getting them to be a part of your own sales team.
This module is £125 + VAT per person which includes 4 hours training, a work booklet, expert training and refreshments. Please click here for the next dates of this course.
